
Yui Nakagawa
Owner
Walks every new property herself and writes the first estimate. On the schedule for the Saturday turnovers.
About
Switchback is a family firm of nine in Prospector. Yui walks every new property and writes the first estimate. Wes runs the hot tub, hearth and propane checks. Felicitas runs laundry day and Kent resets the entry.
The owner reads every walkthrough form
The same crew returns to the same property
Photo reports come from the property, not the office
Nobody is sent to a property they haven't been briefed on

The crew
A family firm in Prospector. Yui reads every walkthrough and Wes runs the tub and fire checks himself.

Owner
Walks every new property herself and writes the first estimate. On the schedule for the Saturday turnovers.

Crew lead, hot tub and fire
Does the tub, the hearth and the propane readings, and sends the photo report.
Linen and laundry lead
Runs the laundry day: counts, folds and puts every set back where your owner closet lists it.
Boot room and restock
Resets the entry, the gear room and the supply shelf against your list.
Sample reviews
“The report showed the tub reading and the propane gauge with the guest still on the road. I stopped driving up on Saturdays.”
“Back-to-back bookings over a holiday week, and the boot room was dry for each arrival. The lost-and-found list reached the guest before I did.”
“I asked what the firewood line meant. Felicitas texted a photo of the rack and a count of the nights left. Nothing was lit, as promised.”
Sample reviews.
Request a walkthrough and she'll text you a time.