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About

A family crew, and the same few at your door

Switchback is a family firm of nine in Prospector. Yui walks every new property and writes the first estimate. Wes runs the hot tub, hearth and propane checks. Felicitas runs laundry day and Kent resets the entry.

How we work

  • The owner reads every walkthrough form

  • The same crew returns to the same property

  • Photo reports come from the property, not the office

  • Nobody is sent to a property they haven't been briefed on

Modern house glowing at night among snow-covered trees on a mountainside

The crew

Nine people, and the same few at your door

A family firm in Prospector. Yui reads every walkthrough and Wes runs the tub and fire checks himself.

  • Yui Nakagawa smoothing a blanket over a bed in a bright bedroom

    Yui Nakagawa

    Owner

    Walks every new property herself and writes the first estimate. On the schedule for the Saturday turnovers.

  • Wes Newman wiping a granite kitchen counter with a spray bottle and cloth

    Wes Newman

    Crew lead, hot tub and fire

    Does the tub, the hearth and the propane readings, and sends the photo report.

  • Felicitas

    Linen and laundry lead

    Runs the laundry day: counts, folds and puts every set back where your owner closet lists it.

  • Kent

    Boot room and restock

    Resets the entry, the gear room and the supply shelf against your list.

Sample reviews

What owners write after a winter

“The report showed the tub reading and the propane gauge with the guest still on the road. I stopped driving up on Saturdays.”

Jeanine B.Four-bedroom chalet, Deer Valley

“Back-to-back bookings over a holiday week, and the boot room was dry for each arrival. The lost-and-found list reached the guest before I did.”

Burt K.Condo, Canyons Village

“I asked what the firewood line meant. Felicitas texted a photo of the rack and a count of the nights left. Nothing was lit, as promised.”

Susanna R.Townhome, Prospector

Sample reviews.

Meet Yui at your property

Request a walkthrough and she'll text you a time.